What is your customer retention strategy?
What is your customer retention strategy? That’s the plan you have in place to retain your customers. That’s the plan ... Read More
Your employees are not your mates
“I get quite anxious when a certain employee arrives at work in the morning, as I never know what to ... Read More
Selecting and developing future leaders in your organisation
What is your organisation’s leadership development acceleration plan? What programme is your business establishing to ensure that you capture the right talent to grow ... Read More
Do you have the right people in the right seats?
A question which has stuck in my head forever, thanks to an old boss of mine, “Do you have the ... Read More
Strengths first, skills second
When last did you check that the skills you possess are the skills you are utilising in your current job? ... Read More