5 Key points – How to implement a successful succession plan in your business
Succession planning has been a hot topic of late with a number of business owners. People who’ve put a considerable ... Read More
What is your customer retention strategy?
What is your customer retention strategy? That’s the plan you have in place to retain your customers. That’s the plan ... Read More
How to not have disgruntled employees in your business
One of the nicest advantages of having your own business is the ability to hire a team of dynamic people ... Read More
The difference between training and coaching
The other day a friend mentioned that his business had brought in a training company to conduct some personal development ... Read More
Coaching is not a swear word!
“I would like you to coach some of my team members, but I don’t want anyone to know”. Wow, was ... Read More
What is the ROI for coaching?
An interesting question came up the other day. “By investing in coaching for your team members, how do you measure your ... Read More
Let’s get back to business basics
To stand out and be seen in today’s business world, sometimes we can feel pressured to spend a lot of time, money ... Read More
Something to consider when promoting your team members
For most employees, a promotion would be seen as a fantastic achievement and opportunity. However for some, the thought of been promoted is ... Read More
Even coaches need coaches
I like to consider myself a runner. Not a very good runner, I am a realist, but a person who ... Read More