Are you continually having to re-fill key positions within your team? Employee retention is an area in business that is often overlooked. It doesn’t sound as sexy as produ...

What are your accidental values? The behavioural traits that you spontaneously exhibit on a day-to-day basis (read more about values here). The traits you show when you are not consciousl...

Malcolm Gladwell, in his book Blink, says that “we learn by example and by direct experience because there are real limits to the adequacy of verbal instructions”. To illustrate this poin...

Within the first 21 days of starting in your business, how vulnerable are new appointees? Can you, with absolute certainty confirm that these newbies are receiving a genuine warm welcome from your ...