What is your customer retention strategy? That’s the plan you have in place to retain your customers. That’s the plan you have in place which delivers on the promises you made when you acquired the...

Some people have a lot more confidence when selling their wares than others. They have a natural ability to build trust and can seamlessly, without making the situation feel awkward, convince anyon...

A few years ago I wanted to shed a few kilos, and get fit for a cycling holiday. Piece of pie I thought. I would be incredibly disciplined, focus on both goals and pull this off in no time. Unfortu...